A website worth choosing.
A new website or a thoughtful redesign, with clear services, considered copy and an easy next step for your customers.
- Design, copy and development
- Enquiry, booking or intake forms
- Editing, maintenance and handover
ONE INDEPENDENT SPECIALIST · FROM IDEA TO HANDOVER
SAULT STE. MARIE, ONTARIO · ACROSS CANADAWEBSITE DESIGN & REDESIGN / TOOLS & AUTOMATION
I design and redesign websites for service businesses and small organisations. When the work behind the website needs help, I build practical tools and AI automation to make it easier.
Work directly with Brodie Brittain.
A first conversation is free, up to 20 minutes.
Make the next step clear.
Keep the details moving.
Summarise. Draft. Find answers.
Start with a website. Connect more when it helps.
WHAT I CAN HELP WITH
A website can be the whole project. Or we can connect it to a useful, complete setup, ready for your everyday work.
A new website or a thoughtful redesign, with clear services, considered copy and an easy next step for your customers.
Practical tools and workflow automation for the details you’re juggling between email, spreadsheets and memory.
AI for a specific task, using the right information and permissions. You decide what runs automatically and what needs your review.
I also offer IT consulting and setup, configuration, workflows and integrations for Microsoft 365, Jira, Freshservice and ManageEngine. The right approach depends on your software, access and budget.
BUILT TO EXPLORE
Explore a few directions: a website with atmosphere, a playable experience, and useful tools for the work behind a business.
Fictional concepts, built to explore in your browser. The tools use sample details, with no live accounts connected.
A distinct feel. A reason to explore.
Useful on both sides of the business.
A job checklist on your side. A clear picture of progress on theirs.
Explore the exampleA simple way to choose a workshop. An organised view of every session.
Explore the exampleFind a useful answer in business documents—and see the source behind it.
Explore the exampleSomething smaller to start?
Try the garden enquiry belowTRY A SMALL PIECE OF IT
One enquiry, three useful starting points. Change the garden details, then explore the owner’s brief, reply draft and job checklist. Everything works from the same sample.
A little care.
A better garden.
What does your garden need?
View the owner’s briefChange a detail. All three owner views update.
Garden tidy-up
A reply to review
A fixed-rule draft. Review the wording and availability before using it.
Before booking the work
Suggested tasks, ready to adapt to the job.
THE PERSON JOINING THE DOTS
My background is in IT systems, troubleshooting, Microsoft 365 and automation. I’ve worked with service workflows, structured records, technical documentation and scripts that simplify repetitive tasks.
That’s how I approach a business setup: the website your customers see, the tools you use, and the work that passes between them.
You work directly with me, from the first conversation to the build and handover. I explain the choices, make the connections and help you get comfortable using the result.
FROM IDEA TO EVERYDAY USE
You bring the business.
I help make the pieces work together.
We look at your customers, your website and the work you repeat. I help identify a useful starting point and what can sensibly be automated.
A website can be the whole project. We agree the deliverables, cost, access requirements and any tools or subscriptions before work begins.
You try a working preview with realistic examples. I check how the parts work together, including errors, missing information and human review.
We verify the live enquiry and agreed workflows before launch. You get access, instructions and a clear plan for support and maintenance.
CLEAR BEFORE WE START
A first conversation to understand the project and see if we’re a good fit.
Fixed projects are scoped and quoted before you commit. Design, build, testing and handover are included in the agreed scope.
One-hour initial minimum per new engagement, then 15-minute increments. Technical investigation starts only after you approve an estimate and spending cap.
A FEW USEFUL ANSWERS
Yes. A new website, a redesign or maintenance on an existing site can be the whole project. Tools and automation can be added when they solve a useful problem.
The complete setup we agree: design, build, configuration, testing and a practical handover. It can include your website, custom tools, AI and connections to existing software. I set out the scope, account ownership, running costs and support arrangements before work begins.
That’s the starting point. I offer IT consulting and setup, configuration, workflows and integrations for tools such as Microsoft 365, Jira, Freshservice and ManageEngine. Available connections, access permissions and subscription plans help determine what we can connect.
I start with repeatable tasks that have a clear benefit. AI can help read, summarise, draft and find information; fixed rules can handle predictable steps. We agree which actions can run automatically and which need your review, especially customer messages and business decisions.
Fixed projects start with a 50% deposit. The remaining 50% is invoiced at the agreed completion and due within 14 days. Hourly work is invoiced at completion or monthly, also due within 14 days. Additional scope, third-party costs, travel and purchases need your written approval. Hosting, AI usage and maintenance may have agreed ongoing costs; there are no automatic rush, late or renewal fees.
YOUR NEXT STEP
A website, a custom tool, or a connected setup. Tell me what you do and which parts of the day take more work than they should.
Sault Ste. Marie, Ontario
Working with businesses across Canada.
A few details. No perfect brief required.
You can also reach me at brodie.brittain@gmail.com.
Email enquiries are open.
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